Windows Account Manager
This module functions outside the realm of the normal permissions hierarchy. It can be viewed by any user with membership in Site Administrators, Security Administrators, or Dashboard Management site-level roles with no regard to permissions assigned to the tab on which the module is placed. For more information on the roles referenced in this section please see the role based security topic. Administrative users can configure additional module settings by clicking the button.
NOTE: Organization Unit configuration via the Dashboard Manager module is required prior to the use of this module.
This module only shows Active Directory accounts in the Organizational Unit associated with the current dashboard. The creation and management of Active Directory accounts is performed via Active Directory management tools. Some customers have been delegated access to manage their own Active Directory accounts via RemoteApp applications published through the Hosted Application module.
•pasPortal Account Email: This is a label that shows the name and email address of the pasPortal account to which the Active Directory account is bound or a text box if no link yet exists.
•Active Directory Account Name: The first name and last name of the account in Active Directory.
•Active Directory Universal Principal Name (UPN): This is the fully-qualified logon name of the user in Active Directory which they can use to logon to via the Hosted Application module.
•Active Directory Email: The primary Microsoft Exchange address of the account if it is mail-enabled and the UPN if no email address exists.
You can manage linked pasPortal accounts by clicking the underlined pasPortal Account Email value for previously linked accounts which will open the profile editor.
On each row in the data table where the is a Create button this is indicative that an Active Directory account exists which is not associated with a pasPortal account. The pasPortal Email Account text box will default to the email address from Active Directory. You can keep this value or provide an override value for the new pasPortal Account when Create is clicked. Once linked the Active Directory domain name and account name will be stamped onto the pasPortal account profile of the new user and is visible from the profile editor. Because a new account is created an activation email will be sent to the end user.
On each row in the data table where the is a Remind button this is indicative that an account has been linked but has not yet been activated by the end user. This may be the case for any number of reasons ranging from not receiving the activation email to bad email address to just not having gotten around to it yet. Perform basic troubleshooting to determine the reason and if necessary send a reminder. If the end user is not receiving activation email ask them to add email@example.com to their safe sender list.
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