Licensing

 

 

 

This product uses the pasProtect protection system to activate, manage, update, deactivate, and transfer product activations between machines and/or users.

 

Viewing License Status

 

Open the pasProtect license management window from the Licensing button in the pasFusion Configuration application or by clicking the Licensing button on the pasFusion menu ribbon within Excel.  You will be presented with a tabbed dialog box that allows you to obtain relevant product information and perform licensing operations.  The information tab shows you the version of the application that you are running and if you have Internet connectivity it will connect to the pasProtect web services to provide additional product information.  If the color of your application name is green it means that a license has been found for your use.  If it is red a license has not been located or is not valid.

 

Activating Your License

 

From the pasProtect License Manager dialog select the Activate tab.  From here you have the option of activating your product using either a License Activation Code provided by your vendor or a License File in the event that you do not have Internet connectivity to the pasProtect web services.  Upon successful activation of your product the Information tab will show your product name in green and the license will appear on the Manage tab for more advanced actions.  It is also possible to use the activation functionality to activate other PAS products and components other than the product you are currently running.

 

Managing Existing Activations

 

From the pasProtect License Manager dialog select the Manage tab.  You will be shown a grid that lists all of the licenses that your user account has access to, the product and version that the license applied to, the scope of the license activation, whether or not the license is valid, and whether or not the license is up to date. 

 

You have the option of deactivating your license activation for transfer to another machine and/or user or updating the license if your licensed feature set has changed.  To deactivate your license click the red X next to your license activation.  You will be prompted as to whether or not you wish to deactivate.  You must accept to continue.  In the event that deactivation fails on the pasProtect license server you will be asked if you wish to remove the license anyway.  If you are deactivating because your license is corrupt or because it has already been removed from the server choose the option to remove it anyway.  If the license being deactivated is valid but you are having problems connecting to the pasProtect licensing services resolve the problem before continuing.  Once deactivation of a valid license activation is complete it may immediately be re-used by another machine and/or user.

 

In the event that your license is valid but does not appear up-to-date the Synchronized column will say false.  In this case press the circular update button to refresh your license from the remote server.  This will replace your current license with updated content from the license server.

 

Troubleshooting

 

If you are having trouble activating your license code it is likely that you either do not have Internet connectivity or that your connection to the pasProtect licensing services are being inhibited by a firewall or anti-virus software.  In nearly every case the culprit is one of these two items.  To assist you in determining the source of the connection problem you may click the Status tab for an indication of whether the services are reachable and if not what the problem may be.

 


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